Policies

Returns

All sales are final. Effective May 2021 we no longer offer exchanges. Please contact us if you have any inquiries or concerns prior to ordering. Please allow up to 48 hours for a response from our support team.

Shipping & Delivery 

We offer worldwide shipping.* Express shipping is offered at checkout.

Effective May 2021, Domboy will no longer offer local delivery. If items are required immediately after purchase, please email us with your accommodation request (fee is based on request). 

*Please note, Domboy is not responsible for any international fees such as duties, customs, and taxes.

Pre-Ordered Items

Pre-ordered items are not available for immediate shipment. This option allows customers to reserve items for when they do become available or for made-to-order items. 

You will receive a tracking number once your order has shipped. Please advise pre-ordered items will ship 4-8 weeks after placing your order, unless stated otherwise.

Payments

All major credit cards, Shop Pay, Google pay, Apple pay, PayPal and Visa Debit accepted.